Marriott International celebrates Global Customer Appreciation Week in Oman

Muscat – Marriott International proudly celebrated its annual Global Customer Appreciation Week in Oman, uniting six of its distinguished hotels to honor and express gratitude to valued partners and guests. The flagship event was hosted at the JW Marriott Hotel Muscat, joined by Al Bustan Palace, a Ritz-Carlton Hotel, The St. Regis Al Mouj Muscat Resort, W Muscat, Sheraton Oman Hotel, and Aloft Muscat.

This year’s theme, Marriott Bonvoy Travel Shapes Us, highlights the transformative power of travel to connect cultures, inspire communities, and enrich lives. The celebration underscored Marriott’s commitment to building lasting relationships with its partners while showcasing the diverse hospitality experiences across its portfolio in Oman.

The event featured a grand reception at the JW Marriott Hotel Muscat featuring top notch entertainment, culinary experiences and interactive activities highlighting each hotel’s offerings. This celebration was a collaborative participation from six iconic Marriott properties, each reflecting their unique brand identity and hospitality excellence, designed to recognize and thank Marriott’s loyal customers and partners for their continued trust and support.

Samir Messaoudi, Chairman of Marriott Business Council Oman and General Manager of JW Marriott Hotel Muscat comments, “Global Customer Appreciation Week is our opportunity to celebrate the people who make Marriott Bonvoy what it is today. With this year’s theme, Marriott Bonvoy Travel Shapes Us, we honor the journeys that inspire connection and transformation, and we reaffirm our commitment to delivering exceptional hospitality experiences across Oman and beyond.”

Marriott International’s Muscat properties marked Customer Appreciation Week with a series of activities designed to strengthen relationships and give back to the community. The week-long celebration highlighted Marriott’s commitment to its guests and the values that define its culture.

At the heart of these values is “Spirit to Serve,” a guiding principle that reflects Marriott International’s dedication to supporting and uplifting the communities where it operates. Demonstrating this commitment, the Sales & Marketing team from Muscat Marriott Hotels collaborated with local government authorities to organize a beach-cleaning campaign at Ghubrah Beach.

This initiative served as the culminating event of Customer Appreciation Week, reinforcing Marriott’s pledge to sustainability and community engagement while creating a positive impact beyond hospitality.