Muna Noor Impresses Customers with new look Pipe and Valve Center in Salalah

Muscat: Muna Noor, one of Oman’s oldest companies formed in in 1974 has opened the first of its new style Pipe and Valves Centers in Salalah.
Gone is the dusty, untidy old shop style and in comes a new design especially designed with customer experience in mind.The new interior and exterior representsa number of initiativesfor Muna Noor and Oman, through a bright and open environment with less imposing trade counter to remove the physical barriers between customers and employees. Furthermore, the new retail branch offers integrated office areas thatallow greater comfort and easefor our team membersto greet and serve customers either on the shop floor or in an exclusive meeting area for in-depth consultation.
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In addition to focusing on customer needs, we are also proud to showcase ourPVC, Polyethylene and Double Wall Corrugated pipes as well as our partners’ products through merchandise, providing the customer with a range of fast-moving stock, trade essentials and seasonal items that are available for immediate selection.To complete our attentive and premium customer service, customers may take advantage of free coffee and water in acomfortable seating environment whilst selecting products they need.
Grant Phipps, Muna Noor’s Group General Manager said at the opening: “Our new Salalah branch offers brilliant space to spend more time with customers and work in a less constricted environment behind a counter or desk. We are proud to pioneer this new approach for our company and Oman. Our clients’ reaction and feedback has already been very encouraging and we look forward to welcoming many more as well as demonstrating new product and solutions as our ranges expand.”
Speaking at the opening of the Salalah branch, the first of the new style branches in the company’s network, the Grant Phipps advised thatMuna Noor would open at least four more new style branches before the end of the year with the Barka, Sohar, Muscat and Duqm branches shortly being re-fitted to the same standard as the new Salalah outlet.
Grant Phipps added: “The Salalah launch is a massive landmark for Muna Noor. We are currently working on new locations (including more outside of Oman) for 2017 to ensure we maintain our momentum for growth and reach our target of becoming the “go to company” for large-scale and bespoke state-of-the-art piping solutions. We look forward to increasing our range of valves, irrigation equipment, solvent cements and pipe fittings stocks for each branch as well as exploring new pipe solutions and applications in order to continuously meet our customer’s needs.”