CPA intensifies inspections in Dhofar during Khareef

MUSCAT: The Consumer Protection Authority (CPA) has intensified inspection campaigns across Dhofar Governorate during the Khareef season to ensure market stability, protect consumer rights and maintain compliance with consumer protection laws amid the influx of tourists and heightened commercial activity.

According to the authority, inspection teams are conducting continuous field visits across the governorate's wilayats, monitoring markets, shopping centres, commercial establishments and traditional souqs to verify that businesses adhere to regulations and provide safe products and transparent pricing.

As part of the campaign, the CPA is also carrying out joint inspections with Dhofar Municipality, focusing on coconut and fruit stalls, as well as vehicle rental offices that experience increased demand during the Khareef tourism season. Inspectors are checking compliance with consumer protection legislation and ensuring fair commercial practices.

The authority said its teams are closely monitoring promotional offers and discounts, detecting commercial violations and taking legal action against businesses found to be breaching consumer protection laws. "The Khareef season witnesses a significant increase in commercial activity and visitor numbers, making market oversight a priority. Our inspection teams are working around the clock to ensure consumers receive quality goods and services at fair prices while maintaining a competitive business environment," the CPA said in a statement.

The authority added that the campaign is not only aimed at identifying violations but also at raising awareness among traders about their legal obligations and encouraging voluntary compliance with consumer protection regulations.

Local business owners welcomed the inspections, saying they help build customer confidence. "The regular inspections reassure visitors that businesses are operating transparently. It creates a level playing field and discourages unfair practices that could harm the reputation of Dhofar during the tourism season," said a trader in Salalah.

Consumers also praised the initiative, noting that greater oversight helps ensure price transparency and product quality.

"Khareef attracts thousands of families and tourists every year. Visible inspections make shoppers feel more confident when buying products or using services, especially in busy markets and roadside stalls," said Imran, an expat visiting Salalah.

The CPA urged consumers to report any violations or unfair commercial practices through its official complaint channels, reaffirming its commitment to ensuring a safe shopping environment for residents and visitors throughout the Khareef season.